Entertainment
Raye Feels ‘Let Down’ by Ticketmaster After Site Error Causes Fans to Miss Show: ‘Unacceptable’
Raye says she was just as blindsided as 65 of her fans after they were turned away from her concert in Paris despite having tickets to the event.
In a post on her Instagram Story on Tuesday (Feb. 17), the British singer-songwriter explained that she was “completely devastated” for the more than five dozen concertgoers who were apparently barred from entering her Accor Arena show two days prior. “This is completely unacceptable and wrong,” she wrote.
“I have been told this was a system error at Ticketmaster, meaning 65 tickets were not fully validated when they were purchased,” she continued. “This was outside of anything I could control and I feel saddened and let down.”
Raye went on to announce how she’d personally be making it up to the fans who were turned away, despite Ticketmaster already doling out refunds and vouchers to those affected.
“I’d like to offer all of these 65 people who didn’t get in to the show complimentary tickets to any Raye future show of their choice and a signed vinyl, you will be contacted shortly about this,” she wrote. “I know this doesn’t even remotely make up for this mess, but it’s all I can think of in this moment to soften the blow.”
It’s unclear what exactly happened on the ticketing site that led to the snafu, but Ticketmaster told Billboard in a statement, “A small number of fans experienced a technical issue when entering the show. While we know it doesn’t replace the show, we have fully refunded those affected and provided a gift card.”
The musician has been on her This Tour May Contain New Music trek since late January, playing a series of dates across Europe. In March, she’ll head overseas for a North American run lasting through mid-May.
The tour comes ahead of Raye’s new album, This Music May Contain Hope, which is set to drop March 27. It’ll feature her hit single “Where Is My Husband!,” which reached No. 13 on the Billboard Hot 100 in January — her highest peak on the chart to date.
2026’s BRIT Awards is poised to be the most anticipated ceremony since 2022, where Adele juked it out with Dua Lipa, Ed Sheeran and Sam Fender in a bombastic contest that was sorely needed after a COVID-impacted ceremony the proceeding year. While recent years have provided crowning moments for nascent superstars (RAYE, 2024; Charli XCX, 2025) a shake-up has felt necessary, and we’re certainly due one next Saturday (Feb. 28).
For the first time in its history, the ceremony will take place outside of London and head to Manchester, the English city with a musical heritage and pedigree that few on earth can match. The event will take place at the Co-op Live Arena which was first opened in 2024, and is pitching itself as the U.K.’s premier events space.
And then comes the talent. Following a strong showing at the Grammys earlier this month, there’s a pep in the step of the U.K. music industry, which has weathered change and trusted the process of investing in emerging talent. New stars like Olivia Dean, Lola Young and Central Cee have all taken on the world, and proved that this island still has the talent to go toe-to-toe with major global stars.
Harry Styles will be in the house to give his first comeback performance ahead of his new album. Local hero Noel Gallagher will also collect songwriter of the year, and Mark Ronson will be honored with the outstanding contribution to music prize.
There are 13 trophies up for grabs at the 2026 ceremony, with general fields for U.K. acts, international names and a number of genre-specific contests to keep an eye on. Young and Dean lead all nominees with five each, followed by Sam Fender (four), Dave, Wolf Alice, Lily Allen, Jim Legxacy and Fred again.. (three each). One winner has already been announced: Jacob Alon scooped the Critics’ Choice prize, seeing off competition from Rose Gray and Sienna Spiro.
Ahead of the big night, these are how we see the races unfolding and our predicted winners in each category.
Entertainment
Kehlani Serves Up an R&B History Lesson & Films ‘Out the Window’ Music Video With Elementary Students
Professor Kehlani is here to serve up an R&B history lesson. The musician stars in the Wednesday (Feb. 18) episode of Celebrity Substitute, as the Grammy-winning singer pulled up to P.S. 33 in New York City to teach the elementary school kids a thing or two about rhythm and blues.
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Kehlani is a strong believer that more children need to be listening to R&B growing up because “it helps you express big feelings.” They added, “It taught me that I can be vulnerable and in a lot of cases, it teaches certain people that aren’t always offered the space to be vulnerable to be vulnerable.”
The two-time Grammy winner met the students, who peppered her with questions about fame, life as a celebrity and whether they knew Michael Jackson. One student even tried to pry the name of the former lover that Kehlani wrote “Out the Window” about, but she wouldn’t spill the tea.
The singer harped on the importance of three areas of R&B: groove and sound, soul and motion, as well as the difference between riffs and runs.
The kids also got suited up in neon threads — giving off the vibes of a ’90s R&B video — and brought their rambunctious energy to film an alternate edition of the “Out the Window” visual alongside Kehlani. As a mother, the star expressed plenty of patience working with the children.
“Out the Window” arrived in November and reached No. 61 on the Billboard Hot 100, while cracking the top 10 of the Rhythmic Airplay and Hot R&B/Hip-Hop Songs charts.
After picking up their first two Grammy wins thanks to “Folded,” Kehlani looks to parlay her momentum into the Oakland native’s highly anticipated album, which is set to be released in late March.
Watch the full episode of Celebrity Substitute below.
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Robyn is back with a new album and an accompanying tour.
The Swedish singer-songwriter is returning with her 2026 Sexistential Tour in support of her ninth studio album of the same name, set to release on March 27. Robyn’s last full-length album, Honey, dropped in 2018, marking eight years since the singer released anything.
The “Dancing on My Own” singer previewed the project with singles “Talk To Me” and “Sexistential,” following the earlier track “Dopamine.” Robyn previously described the project as “a spaceship coming through the atmosphere at a really high speed and crash landing” in a statement. “That’s how I felt — like I’d been searching too far out into space, and now I’m crashing back into myself.”
The accompanying tour will make plenty of stops in North America, starting in Washington, D.C., on Sept. 8 and concluding her stint in Los Angeles for two nights on Sept. 23-24. Robyn will also make stops in Paris, London, Dublin, Oslo, Sydney and Copenhagen, among others.
While the tour will mainly focus on her new music, it’s not unlikely that Robyn will throw in a few iconic dance-pop and electro-pop hits, from “Dancing on My Own” and “Missing U” to “Love Is Free.”
If the singer wasn’t busy enough in 2026, she’ll also be a special guest for Harry Styles’ 2026 Together, Together tour, specifically for his six-night residency at the Johan Cruijff Arena in Amsterdam from May 16 to June 5.
If you’re looking to snag tickets to the Swede’s tour, we’ve compiled a list of ticketing sites to check out to get the best bang for your buck. We’ve also included a few promo codes that should make pricing more affordable. Keep reading to shop Robyn’s 2026 Sexistential tour tickets.
Where to Buy Tickets to Robyn’s 2026 Sexistential Tour
AFFORDABLE PRICES
StubHub
StubHub has a slew of affordable options for those looking to see Robyn live without breaking the bank. After a quick search, we’ve seen some in-demand venues with prices as low as $85. While searching for tickets on third-party sites can be a bit scary, StubHub makes buying tickets easy and painless with its FanProtect Guarantee. This initiative protects fan’s purchases by ensuring valid tickets or your money back. Plus, if your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event, or the option of a cash refund.
EARN REWARDS
Vivid Seats
Vivid Seats also has a ton of affordable options with prime pricing on some venues starting at just $69. Right now, you can use promo code BB30 to snag $30 off of your purchase. The ticketing service offers a 100% Buyer Guarantee that vows your transaction will be secure, that your tickets will be delivered before your event and that those tickets will be valid and authentic.
PROMO CODES
SeatGeek
SeatGeek is another great option, especially for those looking to save some cash on concert tickets. Right now, you can use promo code BILLBOARD10 at checkout to receive $10 off. We’ve seen tickets at some venues for as low as $47, the lowest pricing we’ve seen thus far. The ticketing service features a Buyer Guarantee that ensures smooth ticket purchases every time. The site also offers you venue options based on your location, giving you the closest venue to you.
PROMO CODE
TicketNetwork
More savings on us, this time with TicketNetwork. You can use code BILLBOARD300 at checkout to save $300 off orders of $1,000, and BILLBOARD150 to save $150 off orders of $500. If you don’t have the money to buy your tickets just yet, you can also buy the tickets on the website now and pay later with help from Affirm, giving you flexible spending options on top of our code. Plus, the website includes all-in pricing that lets you see exactly what you’ll be paying upfront (fees included).
GREAT PRICES
Gametime
Gametime is yet another great option, but for people looking for great seating no matter the price. Yes, pricing is great on the site; however, the seating options are more attractive than the pricing this time around. Given how in demand the tour is for some venues, seating can be sparse. Gametime has a ton of seating options for in-demand venues from New York to Washington, D.C. Gametime guarantees the lowest prices, event cancellation protection, job loss assurance and on-time ticket delivery for a smooth ticket-buying experience every time, no matter the occasion.
OFFICAL TICKETING
Ticketmaster
Ticketmaster often has a ton of tickets, but pricing can be a bit expensive. It is worth keeping your eyes peeled for deals or even added dates. Thus far, we’ve seen some inexpensive ticketing for $70 and up for some venues. The ticketing service offers a Fan Guarantee, which allows for cancellations, refunds or exchanges within 24 hours of booking, subject to certain exclusions.
Robyn’s 2026 Sexistential Tour Dates
June 24 – Dublin, Ireland @ 3Arena
June 26 – Glasgow, United Kingdom @ OVO Hydro
June 27 – Manchester, United Kingdom @ Co-op Live
June 30 – Brussels, Belgium @ ING Arena
July 1 – Paris, France @ Adidas Arena
July 3 – London, United Kingdom @ The O2
July 8 – Berlin, Germany @ Uber Arena
July 11 – Oslo, Norway @ Unity Arena
July 14 – Copenhagen, Denmark @ Royal Arena
July 16 – Stockholm, Sweden @ Avicii Arena
July 17 – Stockholm, Sweden @ Avicii Arena
July 18 – Stockholm, Sweden @ Avicii Arena
Sept. 8 – Washington, D.C. @ The Anthem
Sept. 10 – Brooklyn, N.Y. @ Barclays Center
Sept. 12 – Chicago @ United Center
Sept. 15 – Toronto, Ontario @ Scotiabank Arena
Sept. 19 – Mexico City, Mexico @ Palacio de los Deportes
Sept. 23 – Los Angeles @ Kia Forum
Sept. 24 – Los Angeles @ Kia Forum
Oct. 30 – Torino, Italy @ C2C Festival
Nov. 21 – Sydney @ Qudos Bank Arena
Nov. 24 – Melbourne, Australia @ Rod Laver Arena
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